Founded in 2007, Optivest Properties is a leading property management company specializing in the self-storage industry. In a nearly 20-year period since its inception, our company grew from managing a single facility to overseeing 100 locations nationwide. Our journey, including strategic acquisitions and partnerships, highlights our commitment to excellence and expertise. In 2013, we partnered with National Storage Affiliates (NYSE: NSA) to help form a publicly-traded self storage REIT. Optivest Properties (which previously operated as “RightSpace Storage”) became one of the largest subsidiary companies within National Storage Affiliates before NSA’s internalization in 2024.
That same year, we retired a great chapter under the RightSpace Storage brand and formed a new name: “Hello Storage.” Under the new company name, Hello Storage continues to expand and innovate in a dynamic and varied real estate and property management environment. At the current time, our exclusive focus is third party management for independent self storage owners and we continue to manage a portfolio of assets for various happy and satisfied clients who have been with us for 15+ years.
Our vision for Hello Storage focuses on operating efficiently at scale while delivering boutique-level service tailored to the unique needs of every client, whether they own a single facility or multiple locations. We are committed to bringing this personalized approach to all our partnerships, ensuring exceptional results every step of the way. For owners that are looking for individualized attention (direct access to management and highly skilled district managers), flexible options (signage, staffing, and strategies), and satisfactory results (revenue, expenses, net operating income, and peace of mind), we provide a wonderful platform and a dedicated team. We are headquartered in Southern California with managed properties across California, Arizona, Nevada, New Mexico, and New England.
Milestones of Growth and Innovation
2007: Optivest Properties, the foundation of our platform, is established with 10 stores under management, paving the way for future growth.
2008-2012: Hello Storage Managing Partners join Optivest Properties, strengthening the team and setting the stage for expansion.
2013: Optivest is recruited to become a founding operator within the newly founded REIT, National Storage Affiliates (NSA) and now has 40 stores under management.
2015: NSA achieves a major milestone with its successful IPO on the New York Stock Exchange, signaling leadership within a fragmented industry.
2016: The RightSpace Storage brand is launched and additional key personnel from Hello Storage join Optivest.
2017-2022: RightSpace Storage experiences remarkable growth driven by strategic acquisitions and a focus on third-party management partnerships leading to 75+ stores under management.
2022: RightSpace completes over 20 storage property acquisitions through off-market deals, NSA connections, and brokered offerings.
2023: RightSpace Storage becomes the largest remaining affiliate within NSA; RightSpace now manages over 100 properties for the REIT and independent owners.
2024: NSA initiates its internalization process, providing all of its affiliates with a new opportunity to grow internal, entrepreneurial ventures.
2024-2025: After transitioning the RightSpace Storage brand to NSA, we are proud to introduce Hello Storage as the next chapter in our company’s journey!
Partner | CFO
Neil is the Chief Financial Officer for Hello Storage. With a BA in Business Administration with an emphasis in Accounting from Biola University, Neil’s journey in the financial world is one marked by precision, expertise, and leadership. As a Certified Public Accountant (CPA), Neil started his career at a prestigious "Big 4" accounting firm before joining Optivest Properties in 2009. For the past 15 years, Neil has been the embodiment of confident leadership, guiding his team with a firm yet approachable demeanor. Known for his meticulous attention to detail and strong opinions, Neil ensures that his accounting department is always accurate, responsive, and timely.
Outside the office, Neil is a family man who enjoys spending time outdoors with his wife and three children. Whether he's boating on the river, golfing, or traveling, Neil knows how to make the most of his time off.
Partner | Chief Operating Officer
Lindsay is the Chief Operating Officer at Hello Storage, where she brings her extensive experience in sales, operations, and marketing to the forefront. Holding a BA in Sports Sponsorship and Sales from Baylor University’s Hankamer School of Business, Lindsay is a master at adding value to brands and finding innovative ways to improve operations. Her ability to build meaningful connections with her team and partners, even across geographically dispersed locations, makes her an invaluable asset to the company.
Detail-oriented and team-focused, Lindsay is known for her patience, kindness, and persistent drive to get the job done right. Outside of work, she enjoys the great outdoors, and she can often be found hiking or boating with her husband and sons.
Partner | Chief Revenue and Investment Officer
Eric is the Chief Revenue and Investment Officer for Hello Storage, where he oversees the critical areas of revenue management, new investments, and business development.
Eric’s educational background includes a B.S. in Business Administration with an emphasis in International Business from the University of Southern California and an M.A. in Theology from Biola University. His approach to asset management is both strategic and innovative, always seeking to optimize rental rates, identify new acquisition opportunities, and foster relationships within the industry.
Growing up in a beach town, Eric developed a love for the outdoors, particularly surfing. He enjoys reading, learning, and spending quality time with his wife and daughters. His passion for both personal and professional growth makes him dynamic and thoughtful.
Vice President of People Operations
Emily is the Vice President of People Operations at Hello Storage, where she brings her expertise in building efficient and effective HR systems tailored to diverse industries. With a Master of Science in Human Resources Management, Emily is a hands-on leader known for her initiative, discretion, and excellent judgment in complex situations. Her approach balances innovation and structure, fostering a dynamic, performance-driven culture that supports the company’s entrepreneurial spirit.
Beyond her professional life, Emily is an avid equestrian. She enjoys both dressage training and trail riding, which provide her with balance and inspiration in both her personal and professional pursuits.
Vice President of Operations, West Coast
Jessica is the Vice President of Operations at Hello Storage, overseeing West Coast operations. With fourteen years of multi-unit management experience, including eight in self-storage, she excels in building systems that drive consistency, efficiency, and team success. A strategic, people-first leader, Jessica is passionate about developing talent and plays a key role in the company’s leadership.
Outside of work, Jessica loves spending time with her husband, exploring new places, and visiting football stadiums. When she's not traveling, you can find her in the kitchen experimenting with new recipes, always on the hunt for her next adventure.
Vice President of Operations, East Coast
Brian is the Vice President of Operations at Hello Storage, overseeing New England properties and supporting third-party owner relations on the East Coast. With over 15 years in the self-storage industry, he has managed 75+ properties across six states with four major operators. His career reflects a strong focus on innovation and operational excellence.
Brian plays a key role in enhancing operational efficiencies, refining due diligence practices, and driving facility expansion and improvements. Known for his collaborative mindset and strategic approach, Brian is a valuable asset to the Hello Storage team.
When he's not at work, Brian enjoys spending time with his friends and family and pursuing his passion for residential real estate. A graduate of the University of Central Florida, he holds a Bachelor of Science in Business Administration and Marketing.